Neobanks: 10% now use app-only bank as main account
Just 1 in 10 (12 per cent) of UK banking customers use an app-only bank as their main bank, according to a recent survey.
Nearly 2 in 5 (38 per cent) have a digital-only bank account alongside a traditional bank with a branch network.
Accenture found, in a survey of 2400 UK adults in February 2023, nearly 1 in 3 (32 per cent) still prefer to do all their banking in person.