Bank customers will have to wait another year before they canpay in cheques via their mobile phones, as banks are falling out over plans to roll out the new technology.
Mobile cheque imaging is intended to be the next big step forward in saving customers unnecessary trips to the bank branch by allowing them to simply take a photo of a cheque instead. It will also reduce the cost to banks, which currently have to transport millions of paper slips around the country every day.
The industry had hoped to launch the technology to all customers this July, but progress is slow as each bank has to come up with a system that works and then make sure they can all process photographs of each others’ cheques.
More than 500,000 Barclays customers have signed up to its pilot scheme, while Lloyds also ran a trial for its small business customers and its own staff. However, each programme only allows the bank’s own cheques to be paid into its own accounts, limiting its usefulness.