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New study: Challenger banks overtake traditional banks in customer satisfaction, in 4 charts

via Tearsheet

Challenger banks have leapfrogged to the forefront in overall customer satisfaction, according to a new study from FIS.

The 2019 FIS Performance Against Customer Expectations (PACE) surveyed almost 1800 US consumers.

Customers increasingly like challenger banks

63 percent of direct bank customers report being “extremely satisfied”, compared to 52 percent of credit union customers and just 19 percent of customers of the top 50 global banks. (more…)

Analytics, Banks, Mobile-first banks

April 17, 2019

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Goldman Sachs is Betting Big on Fintech

via Crowdfund Insider

While most of the headlines covering Goldman Sachs’ Q1 earnings report targeted the decline in earnings and profit, for investors that tuned in to the earnings call they were able to learn more about Goldman’s transformation into a financial services firm of the future.

Sure. Equity trading dipped but Fintech initiatives may be indicative of a promising future for the world’s most prominent investment bank. (more…)

Banks, Fintech news

April 15, 2019

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How fintechs are revolutionizing the customer onboarding process

via Finextra

As per a recent CNBC report (1), In US, fintech companies accounted for 38 percent of all US personal loans in 2018. That’s a revolutionary growth from just 5 percent in 2013. On the other hand, traditional banks’ share of these loans has fallen down to a mere 28 percent that used to be 40 percent in 2013.

Fintechs are surely heading in the right direction and are proving to be real challengers to incumbent banks. One of the biggest factors that differentiate fintechs from traditional banks is that they do not carry a burden of multiple legacy systems that banks often struggle to get rid of. Fintechs have been able to adapt to latest technologies and processes much faster than the banks. Apart from that, banks live with huge silos like silos within different lines of businesses, amongst various channels and even processes. Fintechs being smaller in size leverage data or experiences in one part of the company in the other part much more effectively. (more…)

Fintech news

March 19, 2019

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Digital futurist Brett King on why credit cards will disappear

via The Australian Financial Review

Mr King, an adviser to local neo-bank Xinja, worries that traditional banks’ conservative cultures have created an “iterative” – or incremental – approach to making money that has put them years behind rapidly emerging digital disrupters famous for their willingness to take risks and break through.

“Banks can survive but have to become part of this new ecosystem,” said Mr King, who is based in Manhattan and visiting Australia. (more…)

Banks, People of fintech

March 18, 2019

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The First Design Thinking Bank

The story of a London Design Awards winner

As a perfect way to celebrate the end of 2018, Arival Bank came home as winners yet again. This time at DRIVENxDESIGN London Design Awards 2018 – a prestigious award in the field of product, spaces and ‘digital&experience’ design. Since 2014, the Awards’ constant purpose is to “accelerate transformation, celebrate courage and growing demand for design.” The credit for yet another trophy (last month, Arival won Finovate 2018 in Hong Kong and FintechInn in Lithuania) goes to Vladimir Belyakov, Art Director of Arival Bank.

Vladimir’s prior collaboration with Life.SREDA Venture Capital, who would later create the first digital fintech bank for SMEs, started over three years ago. With an impressive portfolio of corporate identity in his back pocket as he developed the globally recognized Life.SREDA brand and Arival Bank thereafter, one of his best projects by far.

This is the story of Arival Bank from Vladimir’s perspective. A story about creativity, constant search for identity, user experience and true teamwork.

(more…)

Banks, Design, Influences FinTech, Interviews

December 11, 2018

Life.SREDA presents accelerator BAASIS Labs powered by Mbanq

Life.SREDA Venture Capital presents ‘BAASIS Labs by Mbanq’, a startup accelerator powered by Mbanq, the global digital banking enabler and Banking-as-a-Service (BaaS) platform. The accelerator will be first announced during Fintech Festival in Singapore on 15th of November.

(more…)

Accelerators/Incubators/Labs, Banks

November 11, 2018

Banking on Millennials: Balancing Branch Preferences And Digital Expectations

Via The Financial Brand 

Knowing what’s really important to consumers is critical to acquisition, retention and cross-selling in the banking industry. But Millennial stereotypes frequently fool financial marketers, muddling their marketing strategies with faulty assumptions. Turns out they love branches just as much as Gen X and Baby Boomers. And all generations share one thing in common: They expect more, particularly in digital channels.

(more…)

Analytics, Banks, Global trends

October 13, 2018

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“Fintech unicorn” WB21 faces securities fraud enforcement action from SEC

 

On October 2nd, the US Securities and Exchange Commission (SEC) revealed a lawsuit against Michael Gastauer and Roger Knox for “intentionally defrauding investors by secretly dumping large quantities of stock.”

(more…)

Banks, Fintech news

October 11, 2018

Arival meets Revolut at Japan’s largest fintech summit

On September 26, Jeremy Berger presented Arival Bank at Fin/Sum2018, held in Tokyo. Arival was selected as one of the top 30 startups to pitch in front of executives from 500 Startups, SBI, MUFG, and other leading investment & financial institutions.

(more…)

Banks, SME

October 2, 2018

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Infographics: global fintech landscape

Want to see the global fintech landscape summed up in an easy on the eye and effortless to digest infographics? You have come to the right place – this excellent infographics has it all, from the hottest start-ups today and those to watch in 2016 to the most supportive countries and governments as well as top investors. (more…)

Banks, Cashless, Fintech news, Global trends, InspirAsia

August 4, 2016

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From Rwanda to the Dominican Republic: This is the big impact of microfinance

By Knowledge@Wharton

Microfinance is a powerful tool that can transform communities by lifting the poorest individuals out of poverty. David Simms, who has served in various leadership positions with the nonprofit Opportunity International for the past 30 years, understands the potential of microfinance. He’s seen its impact in more than two dozen countries, where his organization has leveraged the financial instruments to improve daily life. Simms is the former president and global chief development officer of Opportunity U.S. who recently founded Olive Tree Advisors, a consulting firm to nonprofits. He sat down with Tyler Wry, a management professor at Wharton, to share his insights on where the field is heading.

(more…)

Cashless, Global trends, Government activities

May 20, 2016

The ‘To-Die-For Customer Experience’ Starts with Tech

By Penny Crosman for Maerican Banker

For Manolo Sanchez, the chief executive of BBVA Compass, the future is about sharing technology and the basics of banking with fintech partners, and getting help from them in turn, without relinquishing customer relationships. (more…)

Banks, Fintech news, Global trends

May 18, 2016

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Up Rounds Aren’t As High

Venture-backed startups dread those down rounds — private financing that have slashed prices for startups such as Jawbone and DoorDash. (more…)

Fintech news, Global trends

May 9, 2016

Deals: Bango Buys BilltoMobile for Up to $3.75M

Mobile payments company Bango PLC said Monday it is buying BilltoMobile, the U.S.-based carrier billing services of Danal Inc., for up to $3.75 million. (more…)

Deals, Fintech news, Global trends

May 9, 2016

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Fintech doesn’t just disrupt banks, it makes them platforms

By Josh Constine for techcrunch.com

It’s easy to move your money between banks. What’s annoying is moving your apps. (more…)

Banks, Fintech news, Hotnews, InspirAsia

May 6, 2016

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Deals: Remittance startup Azimo raises $15M from Viber owner, e-commerce giant Rakuten

By Ingrid Lunden for techcrunch.com

Azimo was once in talks to be acquired by WhatsApp and Messenger owner Facebook. And while may not have gone anywhere, today it is announcing funding from another big tech company in possession of a major messaging app. (more…)

Banks, Deals, Fintech news, InspirAsia, Remittances

May 5, 2016

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From BaaS and neobanks to FINTECH-BANK

By Vladislav Solodkiy, managing partner of a Singapore-based Life.SREDA VC 

Fintech is currently undergoing a natural evolution stage. Previous three years were a «toothbrush» era: when you perform just one function, but better than anyone, and when you are irreplaceable and used every day. The long-awaited turning point came in 2015 when all services started merging with each other in some way. (more…)

Banks, Fintech news, Global trends, Hotnews, Mobile payments/banking

May 3, 2016

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IBM raises its blockchain game with secure cloud services and Docker integration

By Ingrid Lunden for Techcrunch

Bitcoin may still be the most famous application of blockchain technology, but the distributed, encrypted database architecture is now being applied to a range of other services, from different kinds of (non Bitcoin) financial transactions to anything else that requires secure tracking. (more…)

Blockchain, Cryptocurrencies, Fintech news, Global trends, news

April 30, 2016

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Deloitte Uses Facebook to Build Warranties on Bitcoin Blockchain

ByMichael del Castillion for Coindesk

Deloitte has used Facebook’s recently released Messenger API to build an early version of a product capable of storing warranties on a blockchain and allowing users to buy insurance for items even after they’ve been purchased. (more…)

Blockchain, Cryptocurrencies, Fintech news, Global trends, InspirAsia, news

April 30, 2016

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Alibaba advances: How China is using fintech to take control of global trade

By Ian Allison for International Business Times

The global fintech ecosystem has been presented like the board game Risk, with banks, fintech startups, traditional IT providers and GAFA companies (Google, Apple, Facebook, Amazon), distributed at each corner slowly advancing. As apt as the Risk analogy is, it tends to miss out the most important geopolitical force on the board: China.

(more…)

Fintech news, Global trends, InspirAsia, news

April 27, 2016

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Deals: Indian digital payments company TranServ gets $15M to launch new financial products

By  for Techcrunch.com

TranServ, one of several companies digitizing payments in India, said today that it has secured a Series C of $15 million to develop new financial products. (more…)

Deals, Fintech news, Global trends

April 27, 2016

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China’s Venture-Capital Slowdown Is Less Obvious

By Scott Martin for WSJ Venture Capital

China’s wealthy are seeking places to park capital in the U.S., but that doesn’t mean there’s a shortage of cash for mainland China’s venture-backed companies. (more…)

China, Fintech news, Global trends, InspirAsia

April 27, 2016

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Bitcoin and Blockchain Tech Are Fueling a Fourth Industrial Revolution

By Andrew Quentson for Bitcoin Magazine 

Is a fourth industrial revolution underway? (more…)

Blockchain, Cryptocurrencies, Global trends

April 26, 2016

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What’s next for personal financial services?

By Erin Shipley for Techcrunch.com

Already there has been a huge amount invested in fintech in 2016, with investors funding close to $9 billion in January and February alone. It is a sector of innovation that shows no signs of slowing down, with companies tackling every part of the financialinfrastructure, from savings and lending to credit and insurance to payments and money transfer.

(more…)

Banks, Cashless, eWallets, Fintech news, Global trends

April 25, 2016

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For This Fintech Upstart, Small Is Beautiful

By Telis Demos for WSJ

Acorns Grow Inc. is banking on the idea that tiny investments are the future of Wall Street.

(more…)

Banks, Deals, Global trends

April 25, 2016

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The fall of the unicorns brings a new dawn for water bears

By Alex Chuang for Techcrunch

Last year was a big year for unicorns. According to Venture Beat, there are now 229 unicorn startups, with $175 billion in funding and $1.3 trillion in valuation. In 2015 alone there were 81new entrants crowned as the legendary beast. (more…)

eWallets, Fintech news, Global trends, InspirAsia, Mobile payments/banking

April 24, 2016

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Banks and fintech in 2025: An unlikely alliance

By  for Techcrunch

Banking as we know it is in the midst of its first fundamental remaking in centuries. What’s driving this transformation? Two major shifts: our transition to interacting with money digitally instead of physically, which opened finances to tech disruption, and a tech wave that has changed the way consumers define ease and convenience. (more…)

Banks, Global trends

April 20, 2016

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150 best fintech journalists you should follow

By Life.SREDA VC team

Singapore – March  26, 2016 – Fintech is on the rise, there are no two ways about that.

In 2015, global investment into fintech was nearly $25 billion, the largest of any vertical in tech. In 2016, this amount is expected to skyrocket as an increased proliferation of smart devices combines with a greater demand for online services such as e-commerce. (more…)

Fintech news, Global trends, Hotnews, InspirAsia

April 19, 2016

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Forget Melbourne v Sydney, Australian fintech must take a global view

By Simon Lee for Financial Review

In 1901 there was such a massive spat between Sydneysiders and Melburnians over which city should be capital of the newly federated Australia that a whole new city (and territory) was formed.

(more…)

Fintech news, Global trends, Government activities

April 18, 2016

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Singapore to Regulate Fintech Firms Only When They Pose Risk

By  and  for Bloomberg

Singapore will start to regulate its financial technology companies only when they grow to a sufficient size to pose risks to the wider financial system, the managing director of the country’s central bank said. (more…)

Fintech news, Global trends, Government activities, InspirAsia, Singapore

April 13, 2016