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Plum launches Fee Fighter tool to help consumers tackle excessive bank fees

Today, Plum, the automated money management chatbot, has launched Fee Fighter, a free tool that enables users to check exactly what fees they are being charged by their banks. (more…)

Bots, PFM/PFP services

February 5, 2018

915

Personal finance bot Cleo adds charity donation option

AI-based personal finance chatbot Cleo has introduced a one-click charity giving feature designed to appeal to young Brits who make donations on an ad hoc basis. (more…)

Bots, Hotnews, PFM/PFP services

January 25, 2018

791

CHATBOTS: FOLLOWING THE MONEY

By Freddie McMahon – DF2020 Ltd

At this early stage of the chatbot evolution, it is difficult to determine the current state of being able to value chatbot firms. Valuation of new innovations is often influenced on future potential.   (more…)

Bots

December 18, 2017

679

BofA Merrill Lynch unveils Card Assistant

Bank of America Merrill Lynch has launched a digital tool that delivers information and education to commercial card clients. (more…)

AI / Machine Learning / Big Data, Banks, Bots, Credit/Debit/Prepaid cards

November 16, 2017

Chatbot for banks developer Active.ai raises over $8m in series A round

By Jack Ellis for Tech in Asia

Active.ai has raised US$8.25 million in a series A round co-led by Vertex Ventures, CreditEase, and Dream Incubator, it announced today. (more…)

Bots, Fintech news

November 16, 2017

528

UOB first in Asia with Fitbit Pay

United Overseas Bank’s (UOB) cardmembers will be the first in Asia to be able to make Fitbit PayTM contactless payments through the new Fitbit IonicTM smartwatch. (more…)

Banks, Bots, Fintech news, Global trends, InspirAsia

November 14, 2017

746

KBC’s K’Ching app introduces AI chatbot for youth market

By KBC

As from today the latest version of the KBC K’Ching app, the KBC mobile banking app for youngsters, will be available in app stores for all K’Ching users. This latest version allows users to communicate through instant messaging with the app through an artificial intelligence (AI) chatbot. (more…)

Banks, Bots

June 21, 2017

877

Sumitomo Mitsui rolls out messaging app bot

The Sumitomo Mitsui Financial Group has developed an AI chatbot that will answer customer questions over Line, the popular Japanese messaging app. (more…)

Banks, Bots, Hotnews, InspirAsia

May 19, 2017

1116

ING joins Digicash family

By ING

ING is joining the DIGICASH family with the launch of its ING DIGICASH app in Luxembourg. (more…)

Banks, Bots, Global trends, Hotnews, Mobile payments/banking

May 9, 2017

939

Biometric Mobile Payments Set To Explode In 2017

Mobile payments using biometrics to authenticate the user is forecasted to reach close to $2 billion in 2017, up from $600 million last year, according to new data from Juniper Research. (more…)

Bots, Global trends, Hotnews, Mobile payments/banking, Security

May 9, 2017

735

RBS gives AI a helping hand with ‘hybrid bots’

The Royal Bank of Scotland is rolling out a customer service “hybrid bot” from vendor LivePerson that hands over to a human colleague if questions flummox its artificial intelligence. (more…)

AI / Machine Learning / Big Data, Banks, Bots, Global trends, Hotnews

May 4, 2017

936

ATB Financial introduces robot branch workers

The march of the robots continues, as Canada’s ATB Financial hires dancing humanoids to work in some of its Calgary branches. (more…)

Banks, Bots, Global trends, Hotnews, InspirAsia

April 27, 2017

Wells Fargo to pilot AI-based Messenger bot

Wells Fargo is boarding the chatbot train, launching a pilot of an AI-based customer services agent within Facebook’s Messenger platform. (more…)

AI / Machine Learning / Big Data, Banks, Bots

April 20, 2017

1090

Wells Fargo Is Testing a Chatbot in Facebook Messenger

Wells Fargo is testing a “chatbot,” an automated program that can communicate with the bank’s customers on Facebook’s messaging platform to give them information on their accounts and help them reset their passwords. (more…)

Banks, Bots, Global trends, Hotnews

April 19, 2017

Facebook Messenger AI assistant offers payments suggestions

Facebook has revamped its AI assistant for Messenger, M, letting it butt into conversations about payments to offer help with sending and requesting money. (more…)

Bots, Payment processors/providers/gateways, PFM/PFP services

April 10, 2017

1296

Messenger Powers Chatbot Payments For ATB Financial

Today’s eCommerce world keeps getting faster and faster. (more…)

Banks, Bots, Fintech news, Mobile payments/banking

February 24, 2017

1072

Now you can send money internationally through Facebook Messenger

By Mashable

Sending money on Facebook is finally international.  (more…)

Bots, Cashless, p2p-payments

February 23, 2017

1234

TransferWise launches Facebook Messenger bot for easy global money transfers

By  for VentureBeat

International money transfer service TransferWise has introduced a new Facebook Messenger bot, letting customers send money and create rate alerts directly from within Facebook Messenger. (more…)

Bots, Deals, Fintech news, p2p-payments, Remittances

February 21, 2017

990

Kevin the bot uses blockchain to offer insurance for P2P transactions

By Finextra

Madrid-based online reputation startup Traity has launched a chatbot that uses an “open blockchain balance sheet” to provide micro-insurance for people carrying out P2P transactions  (more…)

Blockchain, Bots, Fintech news, Insurance, p2p-payments

February 16, 2017

1019

Sberbank launches machine learning-based assistant

By Finextra

Russia’s Sberbank has introduced an online personal assistant that uses machine learning to provide customers with useful advice and recommendations tailored to their individual financial circumstances and lifestyles. (more…)

AI / Machine Learning / Big Data, Banks, Bots, Fintech news

February 9, 2017

1521

FinovateEurope 2017 Best of Show Winners Announced

By David Penn for Finovate

After two days of live demonstrations of some of the most novel innovations in fintech, our FinovateEurope audience has made its voice heard as to which technologies represent the Best of Show. (more…)

AI / Machine Learning / Big Data, Bots, Fintech news, PFM/PFP services, Wealth management

February 9, 2017

1323

How this chatbot powered by machine learning can help with your taxes

By  for VentureBeat

Tax season is around the corner, and for most Americans, it involves dealing with the complex tax code, an accountant, and maybe friends who claim to be tax experts. According to IRS statistics, there were 507 million visitors to the irs.gov website in 2016, a 3 percent increase when compared to 2015. Furthermore, Americans spend 6.1 billion hours and $233.8 billion complying with the tax code. With complexity comes confusion and frustration, leading many taxpayers to turn to tax preparers or tax preparation software. Those who don’t are at a disadvantage because most Americans are unaware of which deductions to consider, dependents to claims, student loan amounts to deduct, or where to file. (more…)

AI / Machine Learning / Big Data, Bots, Fintech news, Government activities

January 28, 2017

989

Google Assistant Could Soon Support Payments

(more…)

Bots, Cashless, Mobile payments/banking

January 17, 2017

1098

Kasisto continues chatbot momentum with $9.2 million funding

By Penny Corpsman for Payments Source
Kasisto, a provider of chatbots to banks, announced Thursday a $9.2 million Series A funding round led by Propel Venture Partners with participation from Mastercard and Commerce Ventures.

(more…)

Banks, Bots, Deals, Fintech news

January 17, 2017

1412

Bots are not killing apps — bad apps are killing apps

By  for VentureBeat

According to bot evangelists, today’s apps are going to be replaced by bots, so why bother with fanciness? Goodbye, delicious Uber UI animations. So long, stickers and filters on Snapchat. Farewell, swiping on Tinder. Will the last app standing be Facebook Messenger? (more…)

About, Analytics, Bots, Global trends

January 15, 2017

1615

Innovate or die: Top tech trends in banking

By  for TheNextWeb

Whether it’s social unrest or an economic downturn, it’s easy to blame banks when things go wrong. But banks have developed and survived over the course of thousands of years – the earliest bank prototypes were in Assyria around 2000 BC – because we need them for both our commercial and individual needs. (more…)

Banks, Blockchain, Bots, Fintech news, p2p-payments

January 14, 2017

1230

YES Bank introduces chat bot for instant loan offering

By Finextra

India’s YES Bank has partnered with Silicon valley-based Gupshup to develop a banking chat bot for its loan product. (more…)

Banks, Bots, Fintech news, India, Mobile payments/banking

January 13, 2017

1127

Why chatbots will disappoint and messaging will thrive in 2017

By  for VentureBeat

The year 2016 was pretty messy by all accounts — just look at what John Oliver has to say about it. Between Harambe, Brexit, Bowie, the American election, a Syrian refugee crisis, shootings, and, of course, the New York Jets missing the playoffs, it’s safe to say that many of us are looking forward to 2017. (more…)

AI / Machine Learning / Big Data, Analytics, Bots, Global trends

December 27, 2016

1241

Do or die: Robo-advice & Psychometry What drives wealth management winners in 2020?

By Diederick Van Thiel for Finextra

The wealth management challenge

The high net worth individual population globally grew to 15.36 million people in 2015. The global assets under management also grew to $ 58.7 trillion. Private banks globally however  experience a disruptive change in their markets. (more…)

AI / Machine Learning / Big Data, Bots, Fintech news, Global trends, PFM/PFP services

December 27, 2016

1831

Top Direct-to-Consumer Wealth Tech Plays

By Julie Muhn for Finovate blog

Our wealth tech industry coverage continues this week. We looked at the industry last week and reviewed the top trends earlier this month. Today we’re taking a look at industry players with B2C offerings– in other words, companies that market directly to consumers and not through businesses. (more…)

About, Bots, Fintech news, PFM/PFP services

December 23, 2016