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Mitek and Backbase team on frictionless onboarding process


By Finextra

Mitek (MITK), a global leader in mobile capture and identity verification software solutions, and Backbase, a leader in omni-channel digital banking solutions, establish a partnership to make Mitek’s OCR and document validation capabilities available through the Backbase Open Banking Marketplace.

Mitek and Backbase collaborate through the Open Banking Marketplace, so customers on the Backbase Platform can easily add Mitek’s data OCR and document verification capabilities to their digital banking experience. AmBank, one of Malaysia’s premier financial services providers, serving more than six million individual and corporate customers, is among the first to deploy digital onboarding solutions from the two companies.

By integrating these OCR and document validation capabilities, banks can further improve and deliver a fast and frictionless onboarding process. Having already established a working relationship with previous clients, the collaboration through the Backbase Open Banking Marketplace takes the successful partnership a step further. This collaboration makes the integration easily available for existing and new Backbase clients.

“AmBank is just one example of how financial institutions can benefit from optimizing the digital experience with Mitek’s innovative and industry leading technologies,” said Sarah Clark, general manager, Identity Solutions, Mitek. “We look forward to working with Backbase to deliver customer acquisition tools that optimize the customer experience, while mitigating the risk of fraud for organizations across the globe.”

Jouk Pleiter, CEO and co-founder of Backbase, said: “Backbase is on a mission to deliver seamless digital banking experiences across all devices and channels. Our omni-channel banking platform enables banks to easily plug-in best of breed fintech capabilities. Together with partners like Mitek, we empower banks to accelerate their digital transformation with fast and intuitive onboarding processes.”

First appeared at Finextra

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