The solution will facilitate next generation banking facilities for its retail customers
Bangalore, Dubai, 4 October 2016 – Saudi Hollandi Bank (SHB), founded in 1926 (the first bank in KSA), has deployed a wearable banking solution developed by Vayana for the Apple Watch to further enhance the customer experience for its retail banking customers. This will see the bank introduce more innovative ways to engage with its retail customers in KSA.
The wearable banking solution developed by Vayana will enable SHB to deliver a number of services on the Apple Watch which works as an extension of the iOS mobile banking application. These services include reporting (balances & mini statements), notifications and payments (due bills & violations). Wearable banking adds another feather to the cap for both SHB as well as Vayana.
While mentioning about the deal, Vayana’s CEO Kannan Ramasamy said, “Exciting opportunities have been presented by emerging technologies and form factors. This has made it possible for us to ‘reimagine channels’ in partnership with our clients. We have had a unique opportunity to work with Saudi Hollandi Bank in their journey to create an omnichannel experience. Wearable banking is another milestone in positioning the bank as an innovator.”
SHB and Vayana have been working together last few years to digitize retail banking channels. SHB is currently using Vayana’s “SolutionNET: Channel Re-imagined platform” for retail internet banking, the tablet banking application and also its mobile banking application. SHB has won the Best Mobile App Award in 2016 and Best Internet Banking Award for two consecutive years (2014 and 2015). With 72 retail banking services on the mobile banking application, SHB is undoubtedly a leader in KSA Market.
SHB is stated to appear at the North Africa Future Banking Forum 2016 in Cairo, Egypt from 24–25 October.
Vayana is one of the leading omnichannel solution providers with customers across different geographies for retail, SME and corporate business lines. Its ‘SolutionNET – Channels Re-imagined’ platform allows the banks to implement a ‘follow your customers’ strategy, whereby banks can be omnipresent in their customers’ world and thereby enable transactions more seamlessly. The SolutionNET: Channels Re-imagined platform is the state-of-the-art omnichannel solution platform that provides a range of channel solutions which includes Internet banking, mobile banking and wearable banking solutions. With its open API-driven architecture, the SolutionNET: Channels Re-imagined platform enables financial institutions to deliver a true omnichannel customer experience across multiple channels, provided by Vayana as well as third parties.
Find out more at www.vayana.in/solutionnet.
First appeared at LTP